Our Services

Business Setup & Counselling | Legal Contracts Review | Website & Brand Development | Marketing & Lead Generation | Telemarketing & Sales Training | Matchmaking & Customer Service | Collaboration & Networking

Business Setup & Counselling

Before starting your matchmaking business, there are a number of considerations regarding how you would like to be set up as a business. Will you be operating as a sole proprietorship? Or as a company – an LLC or a Corporation? Does your state have special rules about operating a Matchmaking business? The state of North Carolina requires a special bond you need to register with the authorities before you sell your first membership, for example. Do Sales taxes apply to your operations? What are the income tax liabilities, and how can you reduce them? Do you plan on accepting credit cards? Will your clients be able to finance their memberships, and how will you handle this recurring billing?

Legal Contracts Review

A Matchmaking Service does not sell a physical product, but a service, delivery of which is open to interpretation. In case of a dispute, how do you prove you have provided the services you had promised to the client while making the sale? What are your liabilities in case a date you have arranged goes awry? What happens when a client of yours is dissatisfied with your service? How will you handle refunds, while protecting yourself against clients with unrealistic expectations? How will you dispute chargebacks with your merchant processor? It is imperative that you have good paperwork signed with each one of your clients. We have all the forms and paper work you will need to be legally protected including the following:

• Member Agreement
• NDA
• Background check
• Indemnity Agreement
• Charge Authorization
• Interview with Potential Client Form
• Client Profile Form
• Ideal Mate Profile Form
• Feedback Form

Website & Brand Development

Since you as a Matchmaker are not selling a physical product, your image plays a critical role in your success. Potential customers base the decision to pay you for future services based on the image you portray. Your website, your business cards, your social media presence – all these services contribute to creating an image of you as a successful Matchmaker. We provide you with already established, premium brands that you can leverage. You will have your own branded logo, business cards, and a website with an integrated social media presence to promote your services. Please read about our brands and websites under “Our Brands”.

Marketing & Lead Generation

Once you have the basic framework ready, you are ready to start selling your services! There are various ways you can find potential customers – word of mouth is certainly a great way to start. However, you might soon find yourself in need to expand on this basic marketing strategy. A lot of your potential customers are online looking for services that you provide. It would be great if you can tap into this pool – but you might not be good at Search Engine Optimization, Pay Per Click, Affiliate and Social Media Marketing, and other marketing strategies. You might also not have time to cross-promote your services with other local businesses in your community. For example, wouldn’t it be nice if a local Singles Bar put a banner with your website on it? We provide you lead generation services, where you only pay for valid potential client information delivered to you in your target area. We use various online and offline marketing strategies to find potential customers for you. Leads is the fuel that will propel your Matchmaking business forward, and we will make sure you are moving forward full speed!

Telemarketing & Sales Training

The way you handle your leads, both over the phone, video calls, and/or in person, is critical to your success. Will you be discussing your prices over the phone? How will tackle questions such as, how many members you have in your database, especially while you are just starting out? How do you handle an appointment who doesn’t show up? We will spend one on one time with you to train you in setting appointments and sales. Our hosted CRM (Customer Relationship Management) System has built-in communication templates for you to professionally handle situations you are bound to come across. We will be happy to demonstrate our systems to you.

Matchmaking & Customer Service

This is the fun part! After all the hard work, you get to play Cupid and provide the services you have promised. A simple paper and pencil based system works when you have 10 clients, but how about when you have 100 clients? How about 500? How do you keep track of which clients need matches? Some members don’t respond in a timely fashion when you send out the matches to them, how do you remind them to do so? Do you plan on providing Events as a part of your service? Events are a great way to bring in more revenue and provide a relaxed way for your members to mingle with each other. But how do you announce an event to hundreds of members, make sure your members can RSVP, and pay for such events online? We have you covered! Our hosted Matchmaking and Event Management system provides you with all the tools you need to provide a streamlined service to all your members. Our system shows you a list of your members requiring new matches, members who need to accept or deny pending matches, etc. We also have a built-in Event Management system that allows you to announce events to all your members and let them RSVP and pay for such events online. They can also bring their friends, another great way for you to find more customers!

Collaboration & Networking

You have evaluated the business opportunity of you being a Matchmaker, and have decided to take the plunge! How would you like a partner who has operated in this industry for over 12 years, and has the know-how of the various aspects of the Matchmaking industry? Our team at You, Matchmaker! consists of people who are passionate about the Matchmaking industry. We are a team of Software Engineers, Marketing Experts, Legal Advisers – people who want to ensure your success as a Matchmaker. We have worked with some of the leaders in Matchmaking in the US: Great Expectations, eLove, Together Dating, The Right One – to name a few. We would love to share our knowledge and expertise in this industry, and believe we will be partners you can count on! When you are ready to get started with matchmaking, contact us so we can help.